Name: BinBuddies
Address: Homewood, AL, US
Telephone: +1-205-319-9662
Price range: $49.99/month

Question 1

How much does BinBuddies cost?

Accepted Answer

BinBuddies is $49.99/month. Our standard plan includes bin valet services up to 2 bins once a week.

Question 2

How much does on-demand bin cleaning cost?

Accepted Answer

On-demand bin cleaning is $29.99 for one bin and an additional $9.99 for each additional bin added to the order.

Question 3

Do I need to sign a contract?

Accepted Answer

No. There's no contract, no minimum time commitment, and no cancellation fee.

Question 4

Do I need to be home for service?

Accepted Answer

No. Your Buddy works independently based on your address and scheduled pickup day. There's nothing for you to do — before, during, or after.

Question 5

Are your Buddies background-checked?

Accepted Answer

Yes. Every Buddy passes a comprehensive background check, provides a valid government-issued ID, and is legally authorized to work in the United States. They're also personally reviewed and approved by our team before completing their first service.

Question 6

How does on-demand bin cleaning work?

Accepted Answer

Your BinBuddies account comes with on-demand bin cleaning. Say goodbye to dirt and grime with just the push of a button.

Question 7

What if my Buddy doesn't show up?

Accepted Answer

We dispatch a backup Buddy or issue a credit to your account — no questions asked.

Question 8

What happens if our local trash trucks don't come at the same time each week?

Accepted Answer

Municipal trash schedules can be all over the place, but we don't leave your pickup to guesswork. During onboarding, you'll select a preferred time window based on when your neighborhood's trucks typically arrive. We dispatch our Buddies to ensure your bins are at the curb well before the earliest truck shows up. If city schedules change due to holidays, weather, or driver shortages, you can open the BinBuddies app to request an immediate, on-demand bin movement. Whether the city is running early or running late, we track the timing so you don't have to.

Question 9

I have multiple bins that need to be moved. Is that a problem?

Accepted Answer

Not at all! We move multiple bins to the street and back all the time.

Question 10

How do I manage my account?

Accepted Answer

You can access your BinBuddies account online or on your favorite Apple Device via the Apple App Store starting on August 1st.

Question 11

Do you handle recycling bins?

Accepted Answer

Yes. We handle recycling bins!

Question 12

Do you service steep and long driveways?

Accepted Answer

Yes. Our Buddies move bins up steep and long driveways. We incentivize them to prioritize these properties with additional perks and rewards.

Question 13

Which neighborhoods do you serve?

Accepted Answer

Our pilot is launching August 1st across Homewood and Birmingham, Alabama — every neighborhood in both cities, no exceptions. We'll keep expanding across the greater Birmingham area from there, so if you're outside either city right now, sign up and we'll notify you the moment we reach your neighborhood.

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