Name: BinBuddies
Address: Homewood, AL, US
Telephone: +1-205-319-9662
Price range: $59.99/month

Question 1

How much does BinBuddies cost?

Accepted Answer

The Homewood Valet Plan is $59.99/month, billed monthly. No hidden fees, no contracts.

Question 2

Can I cancel anytime?

Accepted Answer

Yes. You can cancel and restart your service at any time with no penalty.

Question 3

Do I need to be home for service?

Accepted Answer

No. Your Buddy works independently based on your address and scheduled pickup day. There's nothing for you to do — before, during, or after.

Question 4

Are your Buddies background-checked?

Accepted Answer

Yes. Every Buddy passes a comprehensive background check, provides a valid government-issued ID, and is legally authorized to work in the United States. They're also personally reviewed and approved by our team before completing their first service.

Question 5

What happens if my Buddy forgets to move my bin?

Accepted Answer

We get it — missing trash day is the absolute worst, and trusting someone else with it can feel risky. We don't just rely on memory; we built innovative technologies into our app to ensure our commitment to service excellence is maintained. We're so confident in our team that we back every service with our 100% Trash Day Guarantee. In the one-in-a-million event that we miss your pickup window, we'll credit your account and make it right immediately.

Question 6

What if my Buddy doesn't show up?

Accepted Answer

We dispatch a backup Buddy or issue a credit to your account — no questions asked.

Question 7

What happens if our local trash trucks don't come at the same time each week?

Accepted Answer

Municipal trash schedules can be all over the place, but we don't leave your pickup to guesswork. During onboarding, you'll select a preferred time window based on when your neighborhood's trucks typically arrive. We dispatch our Buddies to ensure your bins are at the curb well before the earliest truck shows up. If city schedules change due to holidays, weather, or driver shortages, you can open the BinBuddies app to request an immediate, on-demand bin movement. Whether the city is running early or running late, we track the timing so you don't have to.

Question 8

I have multiple bins that need to be moved. Is that a problem?

Accepted Answer

Not at all! We move multiple bins to the street and back all the time.

Question 9

Do you handle recycling bins?

Accepted Answer

Yes. We handle recycling bins!

Question 10

Do you service steep and long driveways?

Accepted Answer

Yes. Our Buddies move bins up steep and long driveways. We incentivize them to prioritize these properties with additional perks and rewards.

Question 11

Which neighborhoods do you serve?

Accepted Answer

Our pilot is launching in Homewood, Alabama on August 1st. After we get Homewood dialed in, we'll be expanding to the greater Birmingham area — so if you're outside Homewood right now, sign up and we'll notify you the moment we reach your neighborhood.

The BinBuddies App